1. Do I need an account to place an order?

No — you can check out as a guest. Creating an account just makes it easier to track orders and re-order in the future.

2. How long does delivery take?

Local deliveries via our own van are same day, next day if items are in stock. Smaller nationwide deliveries can range from 1-3 working days via courier.

3. Do you deliver to schools and businesses directly?

Yes. We regularly supply schools, offices, and commercial sites. You can have your order delivered straight to your premises.

4. What payment methods do you accept?

We accept all major debit and credit cards, and business invoicing (subject to approval).

5. Are your products safe for children and staff?

Yes. Our wipes and cleaning supplies are tested to UK/EU safety standards, with many alcohol-free and hand-safe options ideal for schools and offices. Always check product labels for specific usage instructions.

6. Do you offer bulk discounts?

Yes. We provide discounts on larger orders and multi-case purchases. For schools and businesses, please contact us for a custom quote.

7. Can I return items if they’re not suitable?

Unopened and unused items can be returned within 14 days of delivery for a full refund. Please see our Returns Policy for details.

8. Do you supply eco-friendly cleaning products?

Yes. We stock a range of biodegradable wipes and recyclable packaging options to help schools and businesses meet sustainability goals.